|Two Business Day||2-3 days||$15|
|Next Business Day||1 day||$20|
|Same Day||Same day||$25|
Barneys.com currently offers 4 shipping methods from our New York Metro fulfillment center.
Delivery occurs in 3 to 6 business days after processing begins, pending availability and credit card verification. Processing may take up to 48 hours depending on when the order was placed.
Ground delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select Two Business Day or Next Business Day air services for expedited delivery.
At this time we do not offer Saturday delivery.
Two Business Day
Delivery occurs in 2 to 3 business days after processing begins, pending availability and credit card verification.
Next Business Day
Delivery occurs the next business day (excluding holidays) if placed by 12PM ET, pending availability and credit card verification.
Delivery occurs the same day (excluding holidays) if placed by 12PM ET Monday-Friday or by 10AM ET on Saturday, pending availability and credit card verification. Not available on Sunday. Not valid on orders containing sale or pre-order items. Order must be placed by 12:00 PM ET, Monday-Friday, and by 10:00 AM ET on Saturday (except holidays). Signature required. FREE if you pay with Barneys Credit Card (discount applied at order review). Same Day Delivery is only available in Manhattan (New York City, NY) and the following Brooklyn ZIP codes: 11201, 11202, 11205, 11211, 11215, 11217, 11231, 11232, 11238, 11241, 11242, 11243, 11245, 11249 and 11251. Please note a customer signature is required for all same day deliveries. Same Day Delivery is only available for orders placed on Barneys.com, Barneys New York for iPhone and Barneys New York for iPad. Free Same Day Delivery for Barneys New York Cardmembers is offered for a limited time and subject to end without notice.
Same Day, Next Business Day and Two Business Day orders are given top priority.
For Same Day shipments:
Orders placed Monday-Friday before 12PM ET will arrive between 5-8 PM ET (excluding holidays).
Orders placed on Saturday before 10AM ET will arrive between 3-6 PM ET (excluding holidays).
Same Day Delivery is not available for orders placed on Sunday.
For Next Business Day shipments:
Orders placed Monday-Friday before 12PM ET will begin processing that day (excluding holidays).
Orders placed after 12PM ET will begin processing the next business day (excluding holidays).
Orders placed after 12PM ET on Friday will begin processing the following Monday (excluding holidays).
Barneys New York will contact you with a follow-up email if the merchandise you have selected is not available at the time of order processing.
You will not be charged for any item until it has shipped from our distribution center.
You will be contacted by e-mail with a tracking number when your order leaves our distribution center.
Please note: a customer signature is required for Same Day, Next Business Day and Two Business Day deliveries, gift card orders and all shipments over $500
Please note that items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 5 business days. For Same Day Delivery, you will be notified shortly after your order is placed. Free Same Day Delivery for Barneys New York Cardmembers is offered for a limited time and subject to end without notice.
Beauty Gifts With Purchase offers are valid on U.S. orders only.
We cannot ship to Post Office Boxes. We cannot ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, and Wake Island.
If you are not delighted with your purchase, Barneys New York offers complimentary returns: simply return the item in its original condition within 30 days for a full refund, less any original shipping costs if applicable.
To receive a refund based on purchase price of the item(s) and in the original form of payment:
- All merchandise must be returned within 30 days of the original purchase date.
- The merchandise must be in saleable condition with tickets attached.
- The merchandise must not be altered.
Sale merchandise may not be returned after 30 days. Requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of receipt of your package. Not returnable at any time: food perishables, all swimwear without the original adhesives, all Eres swimwear bottoms, lingerie bottoms, and one-pieces, lingerie, hosiery, antique jewelry and clothing, pierced earrings, hair accessories, womens eveningwear and any item marked Final Sale.
Complete the return section on the packing slip and include it with your merchandise. For your convenience, we have included a pre-paid United States Postal Service (USPS) return label with your packing slip. Simply complete your name and address and affix the return label to the outside of your package. We suggest that you retain a record of the return tracking number for future reference. If you do not have the return form, you may include the shipment notification email as your proof of purchase. Please include a note with your order stating why you are returning the merchandise.
You may use the original packaging, however, be sure to black out or cover any additional ship labels that may be on your return package.
Your return package can be dropped off at any US Post Office, or given to your USPS carrier. Please obtain a receipt for tracking purposes.
Barneys.com offers complimentary returns on all U.S. orders. No fee will be deducted from your return.
If you choose to use a different return method or you no longer have the pre-paid label, please return your item to the following address:
BNY Web Returns
1201 Valley Brook Avenue
Lyndhurst, NJ 07071
Same Day Delivery Returns
For orders placed with Same Day Delivery, please contact our Customer Service team who can assist you with a return request. They can be reached at 888-222-7639 or by emailing firstname.lastname@example.org.
Fine Jewelry and Barneys Vintage Returns
Fine jewelry and watches greater than $10,000, as well as Barneys Vintage purchases, cannot be returned using the enclosed pre-paid USPS label. Instead, you should return your package via the carrier of your choice with return signature required. For your protection, fine jewelry and Barneys Vintage returns should be insured for their full value. Note that all Barneys Vintage returns will be inspected upon receipt back at our warehouse. You will be contacted by our Customer Service team if there are any questions related to the merchandise being returned.
Returns must be made within 30 days of receipt of the item(s). If for any reason you are not delighted with your purchase, please email email@example.com and include the following:
Style number or description of item(s) you wish to return
Reason for the return
You will receive further instructions on how to return the merchandise. If a refund is due, refund amounts will be credited by Borderfree in the same currency, using the same exchange rate as the original tender.
Refunds will be credited to you by Borderfree in the same currency, using the same exchange rate as the original tender. Please allow up to 25 business days for the credit to post to your account. ("Business days" are Monday-Friday, excluding holidays).
Sale merchandise may not be returned after 30 days. Requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of receipt of your package. Not returnable at any time: food perishables, lingerie, hosiery, swimwear, antique jewelry and clothing, pierced earrings, hair accessories, women’s eveningwear and any item marked Final Sale.
Barneys.com does not accept exchanges at this time.
For all other inquiries, please e-mail firstname.lastname@example.org.
Barneys New York is pleased to offer complimentary in-store basic tailoring on all men's full price suits and tailored clothing. Please bring your purchase and receipt to your nearest Barneys New York flagship store for the following basic tailoring services:
Men's Dress Shirts: Shortening of the sleeve up to one inch.
Men's Dress Pants: Waist in/out, hem or cuff.
Sport Coats: Center seam in/out, side seams in/out, shortening of the sleeve, lengthening of the sleeve but no facing (extension of the lining) or button holes, resetting buttons.
Suits/Tuxedos: Jacket - same as sport coat, Pant - same as dress pant, resetting buttons.