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Thursday, October 31

Orders and Shipments

For Barneys New York customers affected by recent severe weather conditions, we wish you a safe and speedy recovery. 

We also want to let you know that our operations team in the New York Metro area is working around the clock to get shipments to our customers and minimize disruptions. However, we are experiencing some delays as a result of the storm and currently cannot guarantee specific delivery dates.

We will continue to provide updates regarding shipment and once your order leaves our distribution center, you will receive an email with a FedEx tracking number. 

Barneys Card

At this time we will not be charging late fees or interest for making a payment to your Barneys New York Credit Card after the due date on your statement. Finance charge will be adjusted based on the amount of payment received after the due date. 

We value your business and look forward to serving you in the future. If there is anything else we can do to further enhance your shopping experience, please feel free to let us know.

Our customer service team can be reached at or by phone:


Customer service representatives are available:

Monday - Saturday, 9:00am - 9:00pm EST
Sunday 10:00am - 9:00pm, EST

Thank you very much for your patience,

Barneys New York